Privacy Policy
Personal data
Le Clos Tranqueille is a company concerned with the protection of personal data. We are committed to ensuring the best level of protection for your personal data in accordance with applicable law and the " general regulations on the protection of personal data ".
Responsible for processing
Personal data collected on this website is stored in a computerized database on the Wix platform:
Address: 500 Terry A François Blvd San Francisco, CA 94158
Telephone: +1 415-639-9034.
Purposes of processing
The personal data collected is used for the management and shipping of orders, customer management and customer support, management of blog comments and product reviews, display of complementary product purchase proposals, connecting to private areas, sending order tracking emails, sending emails responding to contact forms, sending promotional offers by email, sending newsletters by email .
Certain data is collected automatically as a result of your actions on the site in order to carry out audience measurements (the number of pages viewed, the number of visits to the site, the products consulted, etc.) or are necessary for prevention and the resolution of technical incidents.
Data collected
The personal data collected and processed are in particular your name, first name, title, email, password, telephone number, IP address, postal address, avatar, nickname, website, order history, connection data.
No banking data is kept apart from the payment history (order reference and payment status only), necessary for the processing of disputes and the prevention and resolution of technical incidents.
We undertake to collect only the minimum data necessary for the proper functioning of the service provided by this website. The mandatory or optional nature of the data collected is indicated to you at the time of their entry by a mention "Mandatory" (or any other appropriate visual indicator such as an asterisk or an element in bold) or "Optional".
The duration of the conversation
The data is kept for the duration of use of the service and is then archived for an additional period in connection with the periods of limitation and legal retention for strictly limited reasons authorized by law (payment, guarantee, disputes, etc. ). After this period, they are deleted.
Location & hosting of collected data
The data collected is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com data storage, databases and general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS, managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover . PCI-DSS requirements help ensure the secure management of credit card information by our platform and its service providers.
Recipients
The data collected is intended for our sales department, our marketing department and our technical department. They are also transmitted to the following third parties: as a technical operator.
Withdrawal of consent
You can withdraw your consent at any time to the use of your personal data that is not essential for the proper use of the service provided by this website by using the online form for the withdrawal of data that you have communicated to us through the forms on the site.
Permission to access
You can exercise your right of access to data concerning you and have them rectified. This right can be exercised by post to Le Clos Tranquille, Le Bois au Noir 72200 Clermont-Créans - France, electronically via the online form or by logging into your account, if applicable.